Shipping policy

Trade Name: ELCAL
Phone: +44 7935 000278
Email: elcalstore3763@gmail.com
Address: 148 Longcroft Road, Rickmansworth WD3 9TS, United Kingdom

At ELCAL, we aim to provide a smooth and reliable delivery experience for all customers.

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Once shipped, delivery typically takes 3 to 5 business days for UK orders.

You will receive a tracking number by email as soon as your order has been dispatched.

We are pleased to offer free shipping on all orders. No additional shipping fees are charged at checkout.

Every order includes tracking so you can follow your parcel in real time until it arrives.

If your order is delayed, lost, or arrives damaged, please contact us immediately so we can assist you and resolve the issue as quickly as possible.

Our support team is always available to help with any questions regarding your order or delivery.

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